At Serial 1, we understand the priority and need of security. Our number one security recommendation is purchasing a secure, dependable bike lock. There are many bike lock options available for purchase. We recommend ordering an Abus Foldable Bike Lock that can fit in your bike's built in storage compartment (RUSH/CTY models only). Instructions on ordering an Abus lock can be found on our How to Order an Abus Lock link.
Abus Security Information:
If you have additional questions regarding securing your eBike or questions on certain locks and security, feel free to reach out to our support team at firstname.lastname@example.org or by calling us (Monday-Friday between 8-5pm MDT) at 844-737-4251.